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Post Info TOPIC: Office of Continuing Educaton-GONE?
Green Hornet

Date:
Office of Continuing Educaton-GONE?
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Someone told me that the office that handled continuing education is no more. As of Friday at 5:00 p.m. they closed up. What happen to Sue Pace and her staff? Who handles continuing education now?

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Corporate Raider

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Weren't there rumors back in January that the Kenbot was talking over continuing education?  Did he do that just to dismantle it?

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LVN

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I was told over the weekend that several of the staff have been reassigned to other offices. My informant didn't know what was going to happen to Sue. She is also head of ILR, and I can't imagine that they'll ditch that. Also, they can't just ditch Independent Study, as there are students in the middle of taking courses. I suspect they'll move it somewhere.

This makes me really angry. For years CE was forced to give a huge amount of money every year towards the new building, and now they don't get to work there after all. The building was the excuse for no raises and inadequate salaries.

Just like the way Institutional Research was wrecked, someone on campus thinks that the CE activites can be done easily by anyone. Oh, and guess who's in charge of the demolition? Job snowball, anyone??

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LVN

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As long as I'm ranting, why the heck did it have to be done in the middle of the semester? Wouldn't it have made more sense to wait until May?
Unless some people think they won't be here in May . . .

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OLDIEGOLDIE

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And who do you think is going to do the clerical tasks associated with all the non-regular semester non-on-campus-classroom classes?  Your departmental secretary or assistant, that is who.  Think of scheduling proctored exams for those taking classes via distance learning.  Think of handling the textbook distribution for those.  Think of answering questions from all across the world for those students.


Can't get the present support staff to help you as they are swamped?  Just wait.



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COAST Guard

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That may be true in Hattiesburg but in Gulf Park we have customer service specialists for every important discipline.  There is certainly a big staff build up there.



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Not-so-poor Richard

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I never saw an oft removed tree,

Nor yet an oft removed family,

That throve so well as those that settled be.

 
                                                              --Benjamin Franklin

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donald

Date:
USM not communicating
Permalink Closed


Another example of how Lisa Slay-Mader is out of touch and simply out of it.

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ree

Date:
RE: Office of Continuing Educaton-GONE?
Permalink Closed


I just received an email stating that after midnight tonight, the Office of Continuing Education would no longer handle online classes.
I am to report to the chair of the department for questions regarding my course and iTech is to handle the software problems and contact the registrar for any adding/dropping issues.

They found out only weeks ago this could happen and found out Thursday for sure when it would happen.
Who in their right mind thinks that each department is equipped to handle this, especially on such short notice?

I don't believe Independent Study is effected the same way.

Do they really think that this will help with SACS?

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Invictus

Date:
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quote:
Originally posted by: ree

"Do they really think that this will help with SACS?"


Why not? iTech is a support service & the registrar's office is student services. Neither of those areas were questioned for lack of assessment under the SACS probation. But continuing education/distance learning was specifically mentioned. What better way to eliminate an accreditation issue than to eliminate the department?

Something tells me, though, that the party line (which will appear as soon as some gnomoid read this) is going to be that continuing education had served its purpose & was an anachronism, that the change will streamline operations & save lots of money. We can probably predict the amount of the "savings"...

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LVN

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CE was making money. They were already taking the money. I think Invictus has nailed it.

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stephen judd

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quote:

Originally posted by: Invictus

" Why not? iTech is a support service & the registrar's office is student services. Neither of those areas were questioned for lack of assessment under the SACS probation. But continuing education/distance learning was specifically mentioned. What better way to eliminate an accreditation issue than to eliminate the department? Something tells me, though, that the party line (which will appear as soon as some gnomoid read this) is going to be that continuing education had served its purpose & was an anachronism, that the change will streamline operations & save lots of money. We can probably predict the amount of the "savings"... "


Invictus is right -- this is bs. In fact, without CE or some form of it many services we have been able to provide will simply bite the dust.


We have protested that many of the camps, festivals, and events that have been organized and run through departments but supported by CE would be difficult to impossible. We have been told that Malone is "considering" how to handle this.


Sure.


 



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Green Hornet

Date:
RE: RE: RE: RE: Office of Continuing Educaton-GONE
Permalink Closed


quote:
Originally posted by: stephen judd

"
Invictus is right -- this is bs. In fact, without CE or some form of it many services we have been able to provide will simply bite the dust.
We have protested that many of the camps, festivals, and events that have been organized and run through departments but supported by CE would be difficult to impossible. We have been told that Malone is "considering" how to handle this.
Sure.
 
"



So, once again, a program has been cut and no infrastructure in place to continue providing those services/functions previously performed by CE.

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Cossack

Date:
RE: Office of Continuing Educaton-GONE?
Permalink Closed


This is another case of administrators eliminating centers of activity that have accumulated skills for running a specific part of the university. Whatever structure Malone comes up with to handle distance learning will not be as efficient as what we have now. The product will be poor and the very product they are trying to promote, distance learning, will fail. Malone style, they will cut corners or cut out activities that are important for providing the service and perhaps run afoul of SACS on more issues. A mark of incompetence is never learning from your bad decisions. Often this trait is common to arrogant people who believe that previous bad outcomes were bad luck or the result of others being so stupid as so not see how brilliant their decisions are.

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Mitch

Date:
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quote:

Originally posted by: Cossack

"This is another case of administrators eliminating centers of activity that have accumulated skills for running a specific part of the university. Whatever structure Malone comes up with to handle distance learning will not be as efficient as what we have now. The product will be poor and the very product they are trying to promote, distance learning, will fail. Malone style, they will cut corners or cut out activities that are important for providing the service and perhaps run afoul of SACS on more issues. A mark of incompetence is never learning from your bad decisions. Often this trait is common to arrogant people who believe that previous bad outcomes were bad luck or the result of others being so stupid as so not see how brilliant their decisions are."

I think that the posters are not considering the flip side of the argument here. Specifically, that DEGREE courses that were offered in part or whole "on-line" were not under the umbrella of the academic units. When I wanted to teach a graduate course using "distributed learning," I had to jump through a maze and then some hoops to do it, and this was not handled within my department (except for the chair's signature). True, I got a small amount of extra cash, but I would rather this have counted toward my department's productivity rather than some external unit. Also, keep in mind that CE at many universities handles non-degree and outreach activities, and not courses taught as part of grad or undergrad degree plans. If I want to exercise my academic freedom and use some tech tools in the administration of a course, I want it to be in my home department (faculty elsewhere would howl if the shift were in the other direction). My understanding is that CE will still handle non-degree and outreach activities, and the academic units will be responsible for degree activities, regardless of mode of instruction. The transition may be a bear for awhile, but I like the idea of being able to offer an on-line course that is housed in my department.  

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Oblivious

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quote:

Originally posted by: Mitch

"I think that the posters are not considering the flip side of the argument here. Specifically, that DEGREE courses that were offered in part or whole "on-line" were not under the umbrella of the academic units."


Sir:


You miss the obvious. An academic change was made witn no consultation with the faculty and no advance notice. Ask your dean who I am sure can bring you up to snuff on this.



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1/USMTTT

Date:
RE: RE: RE: RE: Office of Continuing Educaton-GONE
Permalink Closed


quote:
Originally posted by: Oblivious

"
Sir:
You miss the obvious. An academic change was made witn no consultation with the faculty and no advance notice. Ask your dean who I am sure can bring you up to snuff on this.
"


You miss the obvious. Faculty are employees who are under the direction of the six people in the administration building. What they think is irrelevant.


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Mitch

Date:
RE: RE: RE: RE: Office of Continuing Educaton-GONE?
Permalink Closed


quote:

Originally posted by: Oblivious

" Sir: You miss the obvious. An academic change was made witn no consultation with the faculty and no advance notice. Ask your dean who I am sure can bring you up to snuff on this."


Sir:


LOL. Maybe I'll do that, talk to my dean.   


There have been many discussions with faculty and chairs who would be affected, at least in my college. Believe me, this is among the least of our problems in my college. This has been committeed to death (most of us are committeed to death with SACS and other issues), and this change hasn't been a real big secret (but you seem to be out of the loop). I am a bit concerned about how the logistics will work out (as is Stephen), but this is not the biggie you make it out to be. Sorry.   



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Amy Young

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I have asked Dean Pood about this and he agrees that this needs to be brought to Academic and Graduate Councils. Since it seems to be a "done deal" I am not sure I fully comprehend the purpose,except to inform, perhaps. It could be that we just need lots more information.

That being said, once again, I have to agree that seemingly major changes that affect curriculum and curriculum development have occurred without lots of input fromfaculty. This will affect some faculty and programs more than others and the faculty and departments needed to be in on the advance plans.

Amy Young

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You've been Thamesmotized!

Date:
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One again, USM faculty have been Thamesmotized!

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stephen judd

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quote:

Originally posted by: Mitch

" Sir: LOL. Maybe I'll do that, talk to my dean.    There have been many discussions with faculty and chairs who would be affected, at least in my college. Believe me, this is among the least of our problems in my college. This has been committeed to death (most of us are committeed to death with SACS and other issues), and this change hasn't been a real big secret (but you seem to be out of the loop). I am a bit concerned about how the logistics will work out (as is Stephen), but this is not the biggie you make it out to be. Sorry.   "


 


Mitch -- I see your point. But I know that not all departments feel quite the same about this. We learned of this for the first time last week in our college council of chairs. One department chair who has nearly 1200 students on distance learning programs and is running short of teaching bodies wondered aloud what provisions had been made to help the department  support the courses. And what discussions had been had and what decisions had been made concerning how the money to teach these courses would be channelled to the programs. The answer was that there isn' t an answer yet. And that was just the beginning of the crescendo of initiatives undertaken that do not have answers yet.


Hello!  -- have these people heard of pre-planning? Do they understand at all what a morale killer it is to be told to act without answers when there have already been too many mistakes to count that have meant too much wasted money and too much wasted faculty and staff time?


I have heard that there "may" be "some" continued support for non-credit programs. But that support has not exactly been ringlingly endorsed from my point of view.


What I know is that every chnage that I have seen has translated into more work for my faculty and staff-- and that work has not been productive work that translated into the classroom or into research but in fact has been to pile more work formerly done elsewhere on the unit.


I'm rapidly reaching a very bitter point right now. I've been an interim director for less than seven months and I threw the book of my predessor out three months ago.I feel as though I can count on nothing to work as it did one year ago. I can;t even pick up the phone and talk to the same people he talked to . . . most of them are gone.


I know a wreck when I see one.


 



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Mitch

Date:
Permalink Closed

quote:

Originally posted by: stephen judd

"   Mitch -- I see your point. But I know that not all departments feel quite the same about this. We learned of this for the first time last week in our college council of chairs. One department chair who has nearly 1200 students on distance learning programs and is running short of teaching bodies wondered aloud what provisions had been made to help the department  support the courses. And what discussions had been had and what decisions had been made concerning how the money to teach these courses would be channelled to the programs. The answer was that there isn' t an answer yet. And that was just the beginning of the crescendo of initiatives undertaken that do not have answers yet. Hello!  -- have these people heard of pre-planning? Do they understand at all what a morale killer it is to be told to act without answers when there have already been too many mistakes to count that have meant too much wasted money and too much wasted faculty and staff time? I have heard that there "may" be "some" continued support for non-credit programs. But that support has not exactly been ringlingly endorsed from my point of view. What I know is that every chnage that I have seen has translated into more work for my faculty and staff-- and that work has not been productive work that translated into the classroom or into research but in fact has been to pile more work formerly done elsewhere on the unit. I'm rapidly reaching a very bitter point right now. I've been an interim director for less than seven months and I threw the book of my predessor out three months ago.I feel as though I can count on nothing to work as it did one year ago. I can;t even pick up the phone and talk to the same people he talked to . . . most of them are gone. I know a wreck when I see one.  "


Stephen:


I understand. I was just saying today that it seems so much is happening that it's tough to keep up, and that the changes and obligations and tasks can be overwhelming and exhausting. I am afraid sometimes to look up from my desk because someone (faculty, student, staff, administrator) will hand me something that needs to be done yesterday. And the person that handled it last week is in a different office or position or gone. I've been here nine years, and (talk about traditions) the most longstanding one we have here is a failure to fully plan (e.g., the forced merger of counseling and psychology under Lucas; the launch of Peoplesoft under Horace; the implementation of "distance learning" without sufficient resouces or planning; having to go to three different offices for tech support or a simple e-mail account when I got here). We just have not had that sort of culture here, one that puts a premium on planning and gets information to ALL the people that need the information. With the CE issue, my guess is that this is less about curriculum then about how our work will be supported. It is my understanding that credit and control for degree program offerings formerly under CE will revert to the colleges. This will involve some irritating changes in our processes for us paper pushers, but I am a fan of having control of, and credit for, degree program offerings in my college (but, I am not looking forward to the transition period).       



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LVN

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Please correct me if I'm wrong, but as far as I know credit hour production has always gone to the departments. What I do know for sure is that when Independent Study was handled manually, its credit hour production went nowhere. When the courses were moved to PeopleSoft, the credit hour production then began to accrue to the departments. As far as I know, Mitch, this did not involve any courses in ed or psych.

I know that PeopleSoft was a boondoggle in some ways, but you have to remember that BULL (which I had very little experience with) was a legacy system, inadequate and undocumented, and it was failing fast. Unfortunately, PeopleSoft was never designed for educational uses, and a lot of what we got was fairly jury-rigged. CE, and IS in particular, got totally left out of the planning, and it was a mess getting us into the system. BUT, I also understand that there was really no program out there that was any better than PS, and the system UM installed was as bad or worse.

When you talk about CE, you're actually talking about several different types of courses and modes of delivery. I do not see how in the WORLD your departments are going to be able to pick up this workload.

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history

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In the 70's and maybe early 80's CE was given an approtiation by the state of approximately 500,000 per year. A decision was made to make it self funded. (whether by the IHL or the then current president I can't remember) The fact is CE was allowed to offer (including coffee and doughnuts) enrollment to students for credit courses. This replaced the state funding over a period of years and thus made them self funded! No mention of SACS accreditation was ever mentioned or considered.(as far as I recall) The formula for tuition distribution was as follows: if a student was over the tuition plateau then CE got the full tuition dollars for the course they offered, if they weren't over the plateau they got the full tuition generated. The campus received the rest ( short changed). This was and still might be true for GP. Thus the campus subsidized CE and GP by taking a reduction of tuition dollars. It seems that the current dilema has evolved to the point that the "money" and credit hours generated has become noticeable to SACS, thus the rearrangement of the programs credit hour production and tuition back to the appropriate colleges. The question now is " Who will pay for the CICE buiding that was financed by these monies?" I don't think the colleges will benefit for quite a while!

A simple check of the budget for the years mentioned will support these statements.

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Patti

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.....I've been here nine years, and (talk about traditions) the most longstanding one we have here is a failure to fully plan .........As orginally posted by Mitch.


Reminds me of a sign I have hanging over my desk at work.  Which simply reads:


 


A LACK OF PLANNING ON YOUR PART DOES NOT CONSITUTE AN EMERGENCY ON MINE.


Words to live by.



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Cossack

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I stand by what I posted earlier. I disagree with Mitch that the impact of this will be minimal. First, it is already apparent from posters that it will affect different departments and areas in varying ways. Just because it does not affect one discipline does not mean it is benign. I am sure if it were going to dump a lot more duties on Mitch's overloaded desk, he would not be so cavalier about this change. If the information is correct that Malone was trying to figure out how to handle problems after the fact rather than planning for the contingencies, it will turn out to be another FUBAR decision. As with all of these top-down mandates, the unintended consequences are far greater than any imagined benefit. A flat learning curve is a prerequisite for being a top administrator in this regime.

Another person problems are always much less important than our own. If it affects Liberal Arts, then who cares, I am not in Liberal Arts. Again, loyal productive faculty members and employees get hosed without warning and the onlookers say, “gee that is too bad but it is not bothering me so who cares.


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LVN

Date:
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I think it's the premptory, arbitrary way this was done that really bothers us all, regardless of who is ultimately affected.
We're supposed to be "world-class" -- well, everybody else has Continuing Ed. Big, busy, adequately supported and well-managed Continuing Ed. Even Harvard!
I find it interesting that we're getting rid of a program everyone else does have, and putting in a program (ED) that nobody else thinks is worth having.
USM to another dimension??

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Mitch

Date:
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quote:

Originally posted by: LVN

"Please correct me if I'm wrong, but as far as I know credit hour production has always gone to the departments. What I do know for sure is that when Independent Study was handled manually, its credit hour production went nowhere. When the courses were moved to PeopleSoft, the credit hour production then began to accrue to the departments. As far as I know, Mitch, this did not involve any courses in ed or psych. I know that PeopleSoft was a boondoggle in some ways, but you have to remember that BULL (which I had very little experience with) was a legacy system, inadequate and undocumented, and it was failing fast. Unfortunately, PeopleSoft was never designed for educational uses, and a lot of what we got was fairly jury-rigged. CE, and IS in particular, got totally left out of the planning, and it was a mess getting us into the system. BUT, I also understand that there was really no program out there that was any better than PS, and the system UM installed was as bad or worse. When you talk about CE, you're actually talking about several different types of courses and modes of delivery. I do not see how in the WORLD your departments are going to be able to pick up this workload. "


LVN-


EPY has had many online offerings over the years. Some faculty teach almost all courses online. But see the post by historian for the money issues. I agree that BULL was on its last legs, but that goes to my point of lack of planning and the need to hustle in a new system with few degrees of freedom (remember that PPS couldn't do payroll for 9 months when we got it!--it was programmed for 12 only). I understand (somewhat) about the complexities involved and the shift in workload, and that is what concerns me (as I said before). But many other universities are structured this way. And setting up a degree course for the first time through CE wasn't all that easy. My phone calls weren't always returned, it was tough to figure out who was in charge of what, and my students had a hard time getting registered. It was sorted out in the end, but my confidence in the system wasn't all that great after that experience. I'm sure others have had a smoother experience, but my point is that it was far from perfect. 


 



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thenextstateover

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Coming from me, Mitch, you might dismiss this - but where do your loyalties lie?  You're a smart guy, but why are you so dismisssive of this move?  My point is that you can't effectively tell the truth right now. You've got some good and bad bosses, and you're straddling the fence. Don't know if I blame you, but let's call a spade a shovel.

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LVN

Date:
Permalink Closed

I meant that Independent Study had no ed or psych courses. I hope I didn't claim that the entire operation was well-structured or supported -- it was not. I had a Hxll of a time trying to find out what was a "policy" versus what was a "procedure" for example, much less how one changed or adjusted either. I don't want to kick people when they're down, so I won't go further with that, but you're right that it was far from perfect. But there is a lot more to CE than online courses, which some faculty seem to not realize.

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